Privacy Policy
Effective Date: February 20, 2026
At Dotchater LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or make a purchase. This may include:
- Personal Identity Information: Name, email address, phone number.
- Billing & Shipping Information: Physical addresses and payment confirmation details (we do not store full credit card numbers).
- Account Information: Username, password, and purchase history.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including sending confirmations and shipping updates.
- To improve our website, products, and customer service.
- To send periodic emails regarding new collections, special offers, or other updates (you may opt-out at any time).
- To detect and prevent fraud or abuse.
3. Data Security
We implement industry-standard security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to detailed trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Contact Us
If there are any questions regarding this privacy policy, you may contact us at support@dotchater.com.